Sustainability Report 2019/20

"In this update, we reflect on our achievements in 2019-20 and assess our progress against our strategic Sustainability Plan. Though the past year has undoubtedly been a challenging one, the opportunity to reflect and learn from our experiences has been very welcome"

Amy Oroko, Sustainability Manager.

Our Impact in numbers

We've compiled a detailed impact report which you can either download in full below or browse as headline achievements in our data chapter.


Each of the following chapters provides an update on one of our five strategic pillars during 2019. The final chapter relates specifically to the challenges of 2020.

1. Sustainable Sourcing of Coffee

2. Sustainable Sourcing of Other products

3. Environment

5. Community

2020 IN REVIEW. The impact of COVID-19